Enterprise Applications Administrator

Abby Care • San Francisco, CA

2d • Hybrid

About The Position

We are seeking a hands-on Enterprise Applications Administrator to join our Business Applications team. This is a Full Time Hybrid position based in our San Francisco, CA office. While your primary focus will be owning and optimizing our Salesforce instance, you will also play a critical role in managing and integrating a variety of business applications such as Dialpad, PandaDocs, Notion, and Jira. You will be instrumental in reducing manual data entry and ensuring our foundational architecture across all technical systems is secure and scalable.

Requirements

• 3+ years of proven experience as a System Administrator in a complex, fast-paced environment.
• Expertise in Salesforce: Proven ability to build and troubleshoot advanced Flows, validation rules, and custom objects.
• Broad SaaS Proficiency: Proven experience administering or integrating external tools like Dialpad, PandaDocs, Jira, or Notion.
• Technical Fluency: A strong interest in leveraging AI tools (e.g., Salesforce Einstein, AgentForce) to boost user efficiency.
• Must be located in the San Francisco Bay Area and able to work hybrid from our office 3–4 days per week.

Nice To Haves

• Salesforce Administrator Certificate preferred.

Responsibilities

• Act as the primary owner for Salesforce, managing daily requests including field fixes, data corrections, and advanced troubleshooting.
• Lead the administration and maintenance of peripheral tools including Dialpad (IVR and call routing), PandaDocs (template management), Notion, Jira, etc.
• Proactively drive the cleanup of technical debt, duplicate fields, and inconsistent naming conventions across all integrated platforms.
• Partner with Sales and Ops leadership to deliver critical visibility into performance through reports and dashboards.
• Enforce role-based access across Salesforce, Dialpad, and PandaDocs to ensure HIPAA compliance and secure data handling.

Benefits

• Competitive compensation packages that reflect the value you bring.
• Annual company performance bonus.
• Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
• Generous paid time off.
• 10 paid company holidays.
• HSA contributions.
• Optional FSA and commuter benefits.
• Full coverage of all 401(k) account fees.
• Paid parental leave to support your growing family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed