Enterprise Application Specialist, IA & BO I

Lyon CollegeBatesville, AR
Onsite

About The Position

As Enterprise Application Specialist, IA & BO I, you will help keep Lyon College's core enterprise systems stable, secure, and well-supported for campus operations. This onsite, full-time role focuses on reliable application administration, timely issue resolution, and careful coordination with campus partners.

Requirements

  • Experience supporting enterprise applications in an IT or administrative systems setting
  • Working knowledge of databases, reporting, and system interfaces (APIs/integrations)
  • Strong documentation, communication, and customer-service skills
  • Ability to prioritize work, follow change control, and collaborate across teams

Responsibilities

  • Configure, maintain, and monitor assigned enterprise applications and integrations
  • Troubleshoot incidents, manage tickets, and document resolutions and procedures
  • Support user access, roles, and data integrity while following security practices
  • Coordinate testing, upgrades, patches, and vendor-supported changes
  • Produce operational reports and assist with audits and compliance requests

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan
  • Life Insurance
  • Health Savings Account (HSA)
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