Enterprise Application DevOps Engineer

eBay•Toronto, ON

2d•Remote

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Must Reside in Ontario About the team and the role: The Engineering Systems Tools team owns and evolves the enterprise developer platform that powers engineering collaboration, delivery, and governance across the organization. We manage and improve critical tools such as GitHub and Atlassian Jira, ensuring they are secure, scalable, coordinated, and optimized for developer efficiency. We are looking for a Software Developer who combines strong technical expertise in enterprise application development and administration with a focus on delivering valuable solutions. In this role, you will not only build and customize platforms like GitHub and Jira, but also shape their roadmap, improve user experience, and drive adoption across engineering teams. You will work closely with engineering, security, and product collaborators to ensure our internal platforms deliver measurable business impact.

Requirements

5+ years experience in software development, with hands-on administration and customization of enterprise tools such as GitHub (Enterprise) and Atlassian Jira.
Strong experience building integrations and automation using APIs, webhooks, scripting (e.g., Python, Java, or similar), and CI/CD tooling.
Proven understanding of developer workflows, SDLC processes, and platform governance in large-scale environments.
Experience managing permissions, configurations, workflows, plugins, and system upgrades in enterprise environments.
Product mentality with the ability to translate user needs into technical solutions and prioritize work based on impact.
Strong communication and collaborator management skills, with the ability to work across engineering, infrastructure, and product teams.

Responsibilities

Develop, customize, and coordinate enterprise applications such as GitHub and Atlassian Jira to improve developer workflows and governance.
Develop and implement integrations, automation, and extensions that streamline CI/CD, issue tracking, reporting, and collaboration processes.
Lead platform improvements from discovery through delivery—gathering requirements, defining success metrics, and prioritizing improvements based on user impact.
Improve platform reliability, security, and compliance by implementing standard methodologies, access controls, and performance optimizations.
Drive adoption and usability by partnering with engineering teams to understand problems and deliver scalable solutions.
Contribute to the long-term product strategy of internal developer platforms, balancing technical feasibility with business value.