Enterprise App Analyst Sr

Main Line Health•Radnor, PA

About The Position

The Enterprise Application Analyst Sr. serves as a liaison between Revenue Cycle Operations and Information Services for Epic Hospital Billing (HB) initiatives, including projects, change requests, upgrades, production support, and issue resolution. Working with minimal supervision, the analyst administers and supports the Epic HB application, including billing workflows, work queues, Charge Router configuration and maintenance, and system optimization. The role applies structured analysis and design methodologies to operational requirements and ensures Revenue Cycle workflows and related systems meet functional requirements through comprehensive testing. The analyst manages multiple concurrent projects, mentors team members, manages client expectations, and leads meetings related to project activities, issue resolution, communications, and operational updates. The posting also specifies experience requirements and knowledge related to healthcare imaging, PACS, and information systems. This is a 40-hour-per-week day-shift position, with occasional weekend work (approximately twice per year).

Requirements

  • At least five years of recent healthcare digital imaging/PACS experience.
  • Associate degree or equivalent relevant Information Technology experience.
  • Proficiency with office automation systems, including MS Office applications.
  • Familiarity with the Internet.
  • Working knowledge of imaging workflows as they relate to cardiology, radiology, and other clinical areas.
  • Working knowledge of imaging data transfer and storage requirements and DICOM.
  • Familiarity with information systems such as RIS, HIS, and CIS, and with Main Line Health information systems.
  • Familiarity with PACS operation and functionality.
  • Ability to read, write, speak, understand, and communicate in English sufficiently to perform the job duties.
  • Excellent written and verbal communication skills and solid organizational skills.

Nice To Haves

  • At least three years of recent multi-ology PACS experience, such as radiology, cardiology, or perinatology.
  • At least three years of recent experience with Main Line Health's PACS systems.
  • Relevant information systems experience.
  • Bachelor's degree in a related healthcare or information systems discipline.
  • Experience with Epic Resolute Hospital Billing, Charge Router, reimbursement workflows, billing work queues, and revenue cycle operations.

Responsibilities

  • Serve as the primary liaison between Revenue Cycle Operations and Information Services for Epic HB initiatives.
  • Support Epic HB projects, change requests, upgrades, production operations, and issue resolution.
  • Administer and support Epic HB billing workflows, work queues, and Charge Router configuration and maintenance.
  • Optimize the Epic HB system.
  • Apply structured analysis and design methodologies to operational requirements.
  • Ensure Revenue Cycle workflows and related systems meet functional requirements through comprehensive testing.
  • Manage multiple concurrent projects.
  • Mentor team members and manage client expectations.
  • Lead meetings related to project activities, issue resolution, communications, and operational updates.

Benefits

  • Tuition reimbursement of up to $6,000 per year, based on full-time or part-time status.
  • Up to 240 hours of paid time off per year, based on full-time or part-time status.
  • Employee discounts on activities, services, and vendors.
  • Free employee parking.
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