Enterprise Analyst

Lucet•,
•$100,000 - $110,000•Remote

About The Position

The Enterprise Analyst is a business-facing, cross-functional role supporting enterprise initiatives from idea formation through implementation. The role partners with business and operational stakeholders to understand needs, define desired outcomes, assess impacts, document requirements, and support solution readiness across the organization. Initiatives may span multiple teams, processes, systems, data sources, and operational areas. In collaboration with Business, IT, EPMO, Product, Operations, vendors, and subject matter experts, the analyst facilitates discovery, documents business requirements, analyzes cross-functional impacts, supports governance activities, and helps ensure operational readiness for change. The position supports enterprise strategy, intake, and analysis by identifying business needs, defining future-state capabilities and success measures, assessing initiative readiness and enterprise impact, and recommending governance, prioritization, funding, and delivery approaches. It also supports collaboration and governance through stakeholder liaison work, business cases, readiness assessments, risk evaluations, executive decision-making, and resolution of complex cross-functional issues. The role drives business transformation and readiness by identifying process and operational improvements, assessing enterprise-wide impacts, coordinating validation and adoption activities, and supporting sustainable outcomes. Work is performed from home with company-provided equipment. A quiet workspace, qualifying high-speed internet, and frequent use of computer and phone systems are required. Sitting for long periods and typing are expected.

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Administration, Information Systems, Communications, or a related field, plus three years of experience in business analysis, healthcare operations, process improvement, project support, system implementations, or a related discipline; or an equivalent combination of education and six years of directly related experience.
  • Experience facilitating discovery sessions, gathering business requirements, documenting business processes, and supporting business-focused initiatives.
  • Working knowledge of business analysis methodologies, project delivery approaches (Agile, Waterfall, and hybrid), and organizational governance processes.
  • Ability to analyze business problems, identify process improvement opportunities, and document current-state and future-state workflows.
  • Experience collaborating with business stakeholders, operations teams, IT, project teams, vendors, and subject matter experts to support initiative delivery and resolve issues.
  • Strong analytical, facilitation, communication, organizational, and problem-solving skills.
  • Ability to manage multiple assignments simultaneously while maintaining clear documentation, stakeholder communication, and attention to detail.
  • Experience creating business analysis artifacts such as process maps, requirements documentation, workflow diagrams, use cases, and impact assessments.
  • Ability to identify and evaluate impacts across people, process, technology, data, and operational areas to support decision-making and implementation.
  • Ability to pass the described background checks upon hire and throughout employment, including criminal, identity, education, employment, civil, healthcare-sanctions, prohibited-parties, sex-offender registry searches, and a 10-panel drug screen.
  • High-speed cable or fiber-optic internet installed before starting, with minimum download speed of 20 Mbps, upload speed of 5 Mbps, and maximum latency of 100 milliseconds.
  • Ability to remain stationary in a seated position, communicate and exchange information, inspect information, perform repetitive arm and finger motions, interpret data, solve problems, make decisions, organize and plan, and maintain a positive and professional attitude.
  • Ability to work from a quiet home workspace with minimal background noise for calls; use of fingers and hands for typing is necessary.

Responsibilities

  • Partner with business and operational leaders to identify needs, define future-state capabilities and desired outcomes, establish value drivers and success metrics, and translate strategy into measurable business requirements.
  • Assess initiative readiness, scope, dependencies, risks, and enterprise impact; recommend governance, prioritization, funding, and delivery approaches.
  • Conduct current-state assessments, future-state design, process modeling, value-stream mapping, and impact analysis.
  • Serve as a primary liaison among business stakeholders, EPMO, Product, IT, Architecture, Compliance, Reporting, vendors, and operational teams.
  • Support business cases, governance reviews, prioritization activities, readiness assessments, risk evaluations, and executive decision-making with analysis and recommendations.
  • Facilitate resolution of complex business issues, competing priorities, organizational dependencies, and ownership gaps across functions or business areas.
  • Identify opportunities to improve operational efficiency, streamline processes, enhance stakeholder experiences, strengthen compliance readiness, and maximize business value.
  • Lead business readiness and change efforts by assessing enterprise-wide impacts and coordinating validation and adoption activities.
  • Manage multiple initiatives while promoting stakeholder alignment, transparency, effective communication, and sustainable outcomes.

Benefits

  • Annual performance-based discretionary incentive
  • Medical, dental, and vision coverage
  • 401(k) with competitive employer match
  • Company-paid life and disability insurance
  • Paid parental leave
  • Wellbeing incentives
  • Generous paid time off, including volunteer time
  • Flexible spending accounts for healthcare and dependent care
  • Professional development opportunities
  • Tuition reimbursement
  • Remote work flexibility, role-dependent
  • Opportunities for personal and professional growth
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