ENTERPRISE APPLICATION ADMINSTRATOR

Navy Marine Corps•Arlington, VA

11h•Hybrid

About The Position

Navy-Marine Corps Relief Society Headquarters, located in Arlington, VA, is seeking a motivated, detail-oriented Application Administrator to support the Enterprise Solutions team. This junior-level role is responsible for configuring, maintaining, and managing users for third-party, cloud-based business applications. The ideal candidate is a quick learner with technical curiosity, strong problem-solving skills, and a customer-service mindset. This role is a good fit for someone early in their IT career who wants hands-on experience supporting enterprise SaaS platforms across several business areas. This is a hybrid position. Candidates must be local to the DC metro area to be considered for the position. The applications supported in this role include, but are not limited to: Axxess –Electronic Medical Record (EMR) system Microsoft Dynamics –Business applications/CRM/ERP platform World View–Document management system Concur –Expense Management System CodeTwo –Centralized email signature management

Requirements

Bachelor's degree preferably in Information Technology' Computer Science, or a related field preferred (or equivalent practical experience).
Minimum of two years of experience in application administration or a related technical support role.
Strong interest in learning and administering cloud-based/SaaS business applications.
Basic understanding of IT concepts such as user account management, data backups, and software updates.
Strong troubleshooting and problem-solving skills.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and applications simultaneously.
Customer-service orientation and a proactive, self-motivated approach to learning.

Nice To Haves

Prior exposure to any cloud-based SaaS applications (e.g., CRM, document management, or EMR systems).
Experience posting and maintaining content on intranet or content management platforms.
Familiarity with basic web concepts (CMS platforms and hosting environments).
Experience with helpdesk ticketing systems.
Basic understanding of data security and compliance concepts (e.g., HIPAA).