Enterprise Account Specialist

Aston CarterTempe, AZ
Onsite

About The Position

In this role, the candidate will work directly with shippers to create solutions, and take action to improve shipper performance metrics. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

Requirements

  • Good relationship building skills
  • Good at organization
  • Communicate effectively on top of technical skills
  • Going through lowest cost provide
  • Managing disruptions as they occur
  • Supply chain technical skills
  • 2 years of Logistics, Supply Chain or Amazon experience preferred
  • Understanding of basic data analytical skills
  • Experience writing documents on topics such as process improvement proposals.
  • Entry level knowledge of MS Excel; familiarity with Excel spreadsheets and ability to navigate and interpret data
  • Interpersonal and customer service skills

Nice To Haves

  • Can be from supply chain or logistics, but they are open, a lot of support and training for hard skills, what is more difficult is the interpersonal and organizational skills, need to hit the ground running.
  • Industries from top performers: Party Planners, event coordinators, real estate, sales, restaurants

Responsibilities

  • Monitor, verify, and present data daily
  • Overcome transportation disruptions and other barriers in real time
  • Identify transportation defect root causes
  • Maintain Daily logs on assigned shippers
  • Lead weekly calls with assigned shippers
  • Lead Daily Business Review Stand up calls

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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