NetSuite Enterprise Account Manager - Austin, TX

Oracle • Austin, TX

2d • Hybrid

About The Position

NetSuite pioneered the Cloud ERP category and continues to be a leader in cloud-based business management solutions. With more than 20,000 customers ranging from emerging businesses to large enterprises, NetSuite helps organizations manage and scale their operations on a unified cloud platform. As we continue to grow, we’re looking for talented Sales Account Managers who are passionate about building customer relationships, identifying new opportunities, and driving business growth. As an Enterprise Sales Account Manager, you will manage and grow relationships across an assigned portfolio of existing NetSuite customers. You will help customers maximize the value of their NetSuite investment while identifying opportunities to expand their use of NetSuite's cloud-based business applications. You will serve as a trusted business partner, developing an understanding of each customer's goals and challenges and connecting those needs with solutions that support their continued growth.

Requirements

• 6+ years of SaaS, technology, software, hardware, business services sales, or comparable experience.
• A demonstrated record of meeting or exceeding sales goals and delivering strong results.
• Experience managing and expanding relationships with existing customers.
• Strong prospecting, account planning, negotiation, and closing skills.
• The ability to understand technology and translate product capabilities into compelling business value.
• A strong sense of ownership, accountability, and urgency.
• Excellent written and verbal communication skills.
• Strong attention to detail and the ability to manage multiple opportunities and customer priorities simultaneously.
• A collaborative approach and experience succeeding in team-based sales environments.
• Adaptability, curiosity, and a desire to continually learn and improve.

Responsibilities

• Develop and execute account strategies to drive upsell and cross-sell opportunities within an existing portfolio of NetSuite customers.
• Build trusted relationships with customers and identify opportunities to increase adoption of NetSuite solutions.
• Understand customers' business objectives, challenges, and evolving needs to recommend solutions that deliver measurable value.
• Develop and maintain a healthy pipeline of qualified opportunities to achieve monthly and quarterly sales objectives.
• Lead opportunities throughout the sales cycle, including discovery, solution positioning, proposal development, negotiation, and close.
• Accelerate pipeline progression by coordinating customer references, quotes, contracts, and other sales activities.
• Partner across NetSuite with leadership, sales peers, marketing, enablement, and value-added teams to maximize customer and sales outcomes.
• Drive customer satisfaction, retention, and long-term account growth.
• Proactively manage renewals and maintain strong customer retention rates.
• Maintain accurate forecasts and provide visibility into account activity, opportunities, and potential risks.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed