Enterprise Account Manager

Valce Talent SolutionsFort Lauderdale, FL

About The Position

We're growing our Enterprise Account Management function and are looking for an Enterprise Account Manager to own and expand one of our largest, most strategic enterprise accounts. This role offers significant visibility, responsibility, and growth opportunity.

Requirements

  • 4+ years of experience in Account Management, Customer Success, or Client Services within tech, staffing, or professional services
  • Experience supporting large, complex, enterprise accounts
  • Strong understanding of technical roles, IT environments, or technology-driven organizations
  • Proven ability to manage multiple stakeholders and influence without direct authority
  • Highly organized with strong attention to detail
  • Confident communicator who can operate with executives and delivery teams alike
  • Comfortable navigating ambiguity and evolving client needs
  • Data-driven mindset with the ability to tell a story through metrics and outcomes

Nice To Haves

  • Experience in workforce solutions, RPO, staffing, or talent consulting
  • Exposure to large, multi-brand or multi-business-unit organizations
  • Experience supporting clients in highly regulated or operationally complex environments

Responsibilities

  • Own the day-to-day and long-term success of a large, enterprise-level client engagement
  • Act as the primary point of contact for client stakeholders, including senior leadership
  • Partner with internal recruiting and delivery teams to ensure high-quality execution across technical roles
  • Understand the client's technology environment, hiring goals, and workforce challenges
  • Drive regular client touchpoints, including status calls, quarterly business reviews, and strategic planning sessions
  • Proactively identify risks, gaps, and opportunities within the account
  • Translate client needs into clear direction for internal teams
  • Monitor performance metrics, delivery outcomes, and overall account health
  • Identify opportunities to expand services, deepen partnership, and grow revenue
  • Ensure a high-touch, white-glove client experience

Benefits

  • Ownership of a marquee enterprise account with significant visibility.
  • Opportunity to become a trusted advisor to a household-name organization.
  • Direct impact on client success, revenue growth, and long-term partnership strategy.
  • Room to grow into senior leadership or strategic account ownership as MSH scales.
  • Collaborative, people-first culture with high standards and high trust
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