Enterprise Account Manager
About The Position
As a Enterprise Account Manager, you will own the commercial relationship with a named portfolio of Digital.ai’s largest strategic customers. You are accountable for the growth of these accounts: leading renewals, driving expansion and cross-sell across the full Digital.ai portfolio, and building the executive relationships that sustain multi-year partnerships. You will develop the account plan for each customer, map the whitespace, and orchestrate the extended team around the account, including sales engineering, customer success, product, deal desk, and legal. This is a quota-carrying sales role. Customer success owns adoption and delivery outcomes. - You will own the outcomes.
Requirements
- 8+ years of enterprise software sales or strategic account management, carrying a quota that covers renewals and expansion.
- A track record of growing large, complex accounts, including seven-figure, multi-year agreements.
- Disciplined qualification, running MEDDPICC or a comparable framework and applying it to expansion opportunities as rigorously as new business.
- Executive presence and the ability to build durable relationships from practitioner to C-level.
- Cross-functional orchestration: lead the account team, coordinating sales engineering, customer success, product, services, deal desk, and legal against a shared plan.
- Strong negotiation skills across procurement and legal cycles on large renewals.
- Forecast discipline in Salesforce.
- Willingness to travel to customer sites as needed.
Nice To Haves
- Domain experience in DevOps, application security, continuous testing, or agile planning is a plus.
Responsibilities
- Own the commercial relationship with a named portfolio of Digital.ai’s largest strategic customers.
- Lead renewals, drive expansion and cross-sell across the full Digital.ai portfolio.
- Build executive relationships that sustain multi-year partnerships.
- Develop account plans for each customer, map whitespace, and orchestrate the extended team around the account.
- Own the outcomes for customer success and delivery.
Benefits
- Comprehensive health benefits options
- Unlimited access to continuous learning and professional development with TalentLMS
- Flexible working arrangements
- Opportunity to work with a diverse, globally distributed team
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
