SLED Enterprise Account Manager (State of Tennessee)

Comcast • Antioch, TN

1d • Onsite

About The Position

Responsible for driving sales of Comcast Business Class Products including Metro Ethernet and fiber services for national account clients with large bandwidth requirements. Responsible for the acquisition and management of large multi-site and multi-location commercial accounts including the retail, health care, technology and hospitality/hotel sectors. Develops and delivers sales proposals to prospective accounts, closes business deals and exceeds pre-determined budgeted sales objectives. Has in-depth experience, knowledge and skills in the art of the complex sale. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Requirements

• Complex Sales
• Customer Relationships
• Face to Face Sales
• Sales Presentations
• Bachelor's Degree
• 5-7 Years Relevant Work Experience

Nice To Haves

• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Develops sales territory, including cultivation of local partnerships and organizational affiliations in the retail, health care, technology and hospitality sectors.
• Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Creates and delivers face-to-face sales presentations that sell the benefits of Comcast products and services to enterprise customers.
• Achieves and exceeds all individual, department and budget goals.
• Serves as a subject matter expert on all Comcast Business Class advanced products including Metro Ethernet and fiber services.
• Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
• Offers recommendations to sales leadership on new business prospects through the review of sales records and activity reports.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• An array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior