Enterprise Account Manager, Logistics & OEM

UVeye•San Francisco, CA

12h•Hybrid

About The Position

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of 250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence. We are looking for an Enterprise Account Manager, OEM & Logistics at UVeye who will be responsible for developing and executing strategies to drive the adoption and expansion of UVeye’s cutting-edge vehicle inspection solutions within major OEM organizations. The ideal candidate will have a proven track record in enterprise sales, a deep understanding of OEM operations, and the ability to build and maintain strong relationships with key decision-makers across such organizations.

Requirements

5+ years of experience in Enterprise Account Management, Strategic Sales, or Customer Success, preferably in SaaS, automotive tech, or industrial solutions
Proven track record of managing and expanding high-value enterprise accounts, including upsell, cross-sell, and multi-site deployments
Experience working with OEMs, logistics providers, dealerships, or fleet management organizations
Strong ability to engage and influence complex stakeholder groups, including executives, engineering, and operations leaders
Strategic and consultative mindset, with experience in building and executing account growth plans
Experience leading product demos, pilots, and enterprise implementations from pre-sale through post-deployment
Strong commercial acumen with a data-driven approach to customer performance and ROI
Experience conducting business reviews (QBRs/MBRs) and aligning customer goals to business outcomes
Highly organized with strong project management skills; able to manage multiple complex accounts simultaneously
Technical proficiency with CRM systems and analytics tools

Nice To Haves

Automotive, OEM, Fleet, or Logistics experience
Bachelor’s degree in Business, Engineering, Computer Science, or related field

Responsibilities

Serving as the main point of contact for our OEM & logistics client(s) and establishing and developing long-lasting, reliable relationships with decision makers on all levels and in all relevant functions.
Acting as a liaison between our clients and our internal teams to ensure the timely and successful delivery of our solutions.
Identify opportunities on a regular basis for additional deployments or development opportunities with our clients and build action plans to complete.
Create and align cross-divisional customer strategy with customer and product business units.
Lead product demos and pilot deployments for prospective and current OEM & logistics customers, ensuring successful execution and alignment with client objectives.
Lead on boarding process post installation and through the hand off to customer use of UVeye system and solutions
Monitor and improve the status and health of the customer relationship; including client feedback, definition of follow-up tasks, and ensure effectiveness.
Measure, monitor, and influence customer targets and strategies, and complete monthly and/or quarterly business reviews.
Assist customers with maximizing the value that they receive from the products and the relationship overall. Monitor internal sentiment, offer and provide platform education and training on an as-needed basis.
Travel to customer locations to support onboarding and system training activities.