Enterprise Account Management
About The Position
Column Tax is seeking a Founding Account Manager to join their business team in New York City. This role is crucial for the next phase of growth, focusing on partnering with large financial institutions to scale embedded tax filing products. The ideal candidate will act as a thought partner and go-to person for these partners, ensuring they feel like an extension of the Column Tax team. The role involves leading the post-sales customer journey, from integrations and partner launch to renewals, and deeply understanding partner needs to inform Column Tax's product roadmap and go-to-market strategy.
Requirements
- Experience working in Account Management or Solutions Engineering and are looking for a role where you can help shape a GTM organization from an early stage
- Experience in Sales & Partnerships and are looking for a role where you can work in post-sales
- Experience in Product and are looking to make the move to more of a customer-facing role at a B2B company
- Experience in BizOps/Strategy and are looking to make the move into a revenue-focused role
- Genuinely enjoy both commercial and new partner launch work
- Master at listening & discovery
- Know when to help partners and when to let them lead
- Worked at an early-stage startup (or have specific experience launching/growing a new B2B product line at a larger company)
- Excited to solve problems
- Get excited about doing the little things needed to make a partnership successful
Responsibilities
- Helping the largest financial institutions in the U.S. launch and scale embedded tax filing to their user base
- Leading the post-sales customer journey end-to-end, from integrations and partner launch to renewals
- Spending lots of time with fintech companies, financial institutions & tax-focused companies to deeply understand their product strategy & ethos
- Spending time with our Column Tax product team to map our internal roadmap to what partners need to be successful
- Translating learnings from specific partners into an overall Column Tax launch playbook
- Shaping the next phase of go-to-market at Column Tax
Benefits
- Unlimited PTO with a minimum
- High-quality health, vision & dental coverage
- Up to 16 weeks of fully paid parental leave
- Top-notch MacBook + home office budget
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
