Enterprise Account Executive

Comcast • San Francisco, CA

3d • Onsite

About The Position

Comcast brings together the best in media and technology, driving innovation to create world-class entertainment and online experiences. As a Fortune 50 leader, Comcast sets the pace in various innovative businesses, offering career opportunities across diverse locations and disciplines. The company is at the forefront of change, moving at an amazing pace thanks to its people who bring cutting-edge products and services to life for millions of customers daily. The Enterprise Account Executive is responsible for the sale of Comcast Commercial Internet, Video, and Voice-based services to mid-size and large businesses. This role involves working as part of a team to drive sales through prospecting activities and cultivating relationships with institutions in designated territories. Key aspects include designing and delivering live sales presentations to prospective clients, developing relationships with individual businesses and the community, and positioning the Comcast brand as a key component of the sales strategy, in alignment with Comcast's touchstones. The position requires in-depth experience, knowledge, and skills in its discipline, with the incumbent usually determining their own work priorities and acting as a resource for less experienced colleagues.

Requirements

• In-depth experience, knowledge and skills in own discipline.
• Excellent verbal and written skills and skill in presenting, persuading and negotiating.
• Some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
• Bachelor's Degree (or some combination of coursework and experience, or extensive related professional experience).
• 5-7 Years Relevant Work Experience.

Responsibilities

• Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Sells with goals of exceeding departmental financial and unit targets.
• Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Develops sales territory, including cultivation of local partnerships and organizational affiliations.
• Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Actively seeks ways to promote and position the Comcast brand within territory.
• Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience.
• Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
• Maintains accurate and quality sales records and prepares sales and activity reports, as required.
• Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
• Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior