Enrollment Specialist (KS)
About The Position
The Enrollment Specialist provides face-to-face personal service to consumers, their circle of support (i.e. families, guardians, case managers/supports coordinators), and host agencies in the state of Kansas. This is a remote position, and daily travel will likely be required. GT Independence is a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, supporting tens of thousands of people across the country as they find and hire their own caregivers or personal assistants. The operations team is driven by trust, autonomy, and fun. They believe great teams come from people who are intrinsically motivated, empowered, and valued. They respect each other, care about the work they do, and succeed because they work with purpose. They value excellence but won’t micromanage to achieve it. If you are self-motivated, they give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth. GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” They are also proudly certified as a Great Place to Work® for 2025/2026 —a distinction reserved for top employers committed to outstanding employee experiences.
Requirements
- Degree in Business, Human Services, Marketing/Communication or comparable experience and education.
- Will consider candidates with experience relevant to position.
Responsibilities
- Completes intake forms using an iPad and prepares change of address records, and issues service discontinuance orders.
- Confers with customers in person and by telephone in order to provide information about services.
- Keeps records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Communicates with family members to assist them in understanding, dealing with, and supporting consumers with respect to Self Determination process.
- Identifies opportunities to add to or improve our service offerings.
- Maintains confidentiality of records relating to consumers.
- Upholds mission and values.
- Other duties as assigned.
Benefits
- flexible paid time off
- competitive wages & benefits
- meaningful opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
