Enrollment Specialist (KS)
GT Independence•Kansas City, KS
•Remote
About The Position
The Enrollment Specialist provides face-to-face personal service to consumers, their circle of support (i.e. families, guardians, case managers/supports coordinators), and host agencies in the state of Kansas. This is a remote position, and daily travel will likely be required.
Requirements
- Degree in Business, Human Services, Marketing/Communication or comparable experience and education.
- Will consider candidates with experience relevant to position.
Responsibilities
- Completes intake forms using an iPad and prepares change of address records, and issues service discontinuance orders.
- Confers with customers in person and by telephone in order to provide information about services.
- Keeps records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Communicates with family members to assist them in understanding, dealing with, and supporting consumers with respect to Self Determination process.
- Identifies opportunities to add to or improve our service offerings.
- Maintains confidentiality of records relating to consumers.
- Upholds mission and values.
- Other duties as assigned.
Benefits
- flexible paid time off
- competitive wages & benefits
- meaningful opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
