Enrollment Specialist | Brooklyn, NY · $50,000–$60,000

Bhired • Brooklyn, NY

7d • Onsite

About The Position

This position sits at the intersection of patient support and operational problem-solving — you'll be helping people navigate Medicaid re-enrollment and annual reassessments while also working to fix the backend processes that cause those disruptions in the first place. Full training is provided, so prior healthcare experience is a plus but not a must. If you're organized, communicative, and the kind of person who notices inefficiencies and wants to do something about them, this role is built for you.

Requirements

• Strong customer service and communication skills
• Detail-oriented with excellent organizational abilities
• Comfortable balancing patient-facing responsibilities with administrative work
• Strong problem-solving and analytical skills

Nice To Haves

• Experience in healthcare, Medicaid, insurance, enrollment, or patient services

Responsibilities

• Guide patients through the Medicaid re-enrollment process and annual reassessments
• Serve as the primary point of contact, providing clear direction and support throughout
• Identify root causes of re-enrollment challenges and coverage disruptions
• Help develop and streamline re-enrollment workflows and internal processes
• Collaborate with internal teams to ensure timely resolution of enrollment issues
• Track trends and prepare reports on common enrollment obstacles and outcomes
• Maintain accurate and up-to-date records and documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed