Enrollment Specialist - Bilingual Spanish or Chinese
About The Position
VillageCareMAX is looking for a motivated individual with strong MLTC experience for our Full Time Enrollment Specialist position. This role will support the enrollment and disenrollment process of all VillageCareMAX products. This position acts as a liaison between VillageCareMAX and external agencies involved in the enrollment/disenrollment process. VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.
Requirements
- Minimum of 4 years of job-related experience.
- High School diploma required.
- Prior plan experience including Medicare and Medicaid knowledge.
- Strong computer skills.
- Excellent communication skills.
- Bilingual in Spanish or Chinese required.
Nice To Haves
- MLTC experience
Responsibilities
- Review, submit, and track all enrollment requests to the state.
- Maintain and reconcile all VillageCareMAX member systems to reflect most current enrollment and information.
- Create and maintain monthly enrollment data for the enrollment team and VillageCareMAX Operations Department, while providing support to the Quality Assurance Managers.
- Work with VillageCareMax third party vendors to maintain the eligibility status for VillageCareMax membership.
- Follow up on any outstanding enrollment documents and tasks.
Benefits
- PTO package
- 10 Paid Holidays
- Personal and Sick time
- Medical/Dental/Vision
- HRA/FSA
- Education Reimbursement
- Retirement Savings 403(b)
- Life & Disability
- Commuter Benefits
- Paid Family Leave
- Additional Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
