Enrollment Specialist

Collegis Education•Oak Brook, IL

2d•Hybrid

About The Position

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit www.CollegisEducation.com. Our Enrollment Specialists are responsible for working on behalf of Collegis’ partner schools to support their prospective students by educating them on available programs and qualifying for enrollment. The Enrollment Specialist guides prospective students to make the decision to invest in their future and enroll in one of Collegis Education’s clients programs in various fields of study.

Requirements

Ability to work a flexible schedule
At least two years of consultative sales, recruiting or customer service experience
Self-motivated and entrepreneurial spirit with desire to work in a fast paced environment
Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences
Demonstrated ability exceeding expectations, influencing others, and meeting deadlines
A passion and enthusiasm for education
Bachelor’s degree required
Hybrid Policy: This role offers the flexibility of a hybrid environment. In alignment with our commitment to collaboration and team engagement, employees will be expected to follow a schedule working onsite 2-3 days per week to support in-person connection and cross-functional partnership.

Responsibilities

Act as first point of contact for prospective students considering enrolling
Complete required calls, text, and email to fully engage prospective students as indicated by partner communication plan.
Engage prospective students via telephone, email, click to chat and text messaging about their future with the goal of enrollment
Conduct conversations with prospective students to assess needs, showcase the benefits of a Collegis partner school’s education, and facilitate enrollment into the college
Mentor students from the application process through the first week of enrollment
Meet all assigned metrics and expectations
Responsible for managing and updating computerized prospective student database, application paperwork, and follow-up documentation
Serve as a guide for prospective students as they navigate the application and enrollment processes
Demonstrate a high level of product/program knowledge of the college’s programs, services, and competitors in market
Maintain contact with business and/or high school community and student service organizations as necessary
Provide guidance and facilitates the admissions process including: entrance exams, applications, transfer of credit policy, financial aid, class schedules, orientation, and background checks
Ensure compliance of all Collegis and partner school policies at all times
Adhere to the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by maintaining security and patch management for the services provided by the team.