Enrollment Specialist

Salud Family Health•Longmont, CO

10h•Hybrid

About The Position

Enrollment Specialists perform one-on-one enrollment visits with patients both over the phone and in person to provide important information on Salud’s services and policies and to help clients apply for any health coverage programs and insurances they may qualify for. The Enrollment Specialist's role is crucial in making sure health coverage for both patients and community members are accessible and affordable. Enrollment visits are offered via tele-enrollment (over-the-phone appointments) as well as in-person at a Salud clinic. Enrollment Specialists may be required to work from home performing tele-enrollment as well as travel to clinics to perform in-person enrollment visits.

Requirements

High school diploma or GED required
Minimum 1 year of experience in a directly related field or in the performance of similar duties and responsibilities
Bilingual English/Spanish required
Proficient computer skills including MS Word, Outlook, and internet use and research
Ability to explain confusing health coverage concepts in a way that the general population can understand
Ability to prioritize tasks and pro-actively problem-solve barriers to getting clients successfully enrolled in health coverage
Sensitivity to low-income and ethnic minority communities is a must

Nice To Haves

Knowledge of Health First Colorado Medicaid, CHP+, CICP and Connect for Health Colorado program rules preferred
Associate’s Degree or two years toward a BS or BA preferred

Responsibilities

Perform one-on-one enrollment visits with patients both over the phone and in person.
Provide important information on Salud’s services and policies.
Help clients apply for any health coverage programs and insurances they may qualify for.
Assist clients to apply for Health First Colorado Medicaid, Child Health Plan Plus (CHP+), Connect for Health Colorado insurance plans, and the sliding fee scale discount programs Colorado Indigent Care Program (CICP) and Salud’s Clinic Rate program.
May be required to work from home performing tele-enrollment.
May be required to travel to clinics to perform in-person enrollment visits.

Benefits

Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
Low employee premiums
$25 Primary Care Physician and Specialist Co-pays (in-network)
Low deductibles and co-insurance
Free provider visits and services at all Salud facilities
Preferred prescription pricing at Salud pharmacies
Dental PPO plan
Includes Employee Discounts at All Salud Dental Facilities
Vision
Generous vacation accrual
10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
Up to 8 Paid accrued Sick Days per year
Defined Contribution Pension Plan (Salud contributes 5% of your compensation each month)
403b Retirement savings plan
Flexible Spending Accounts
Basic Life and AD&D
Supplemental Life and AD&D
Short-Term & Long-Term Disability
Accident & Critical Illness Insurance
Employee Assistance Program