Enrollment Services Specialist

University of North Texas System•Fort Worth, TX

1d•$50,000•Onsite

About The Position

This position is part of the Division of Student Affairs at UNT Health (UNTH) and the Department of Testing and Evaluation Services. This position supports UNTH students and academic departments with a wide variety of student assessment (examination/testing) activities including creating and administering assessments. This position fosters student success by ensuring student knowledge is effectively measured and academic curricular goals are achieved.

Requirements

Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.
Exceptional Customer Service skills.
Ability to maintain confidentiality of student records.
Excellent verbal and written communication skills.
Attention to detail and accuracy.
Ability to work on multiple projects with varying deadlines in a high paced, time-sensitive, accuracy-essential environment.
Strong computer skills and proficiency with a wide range of software programs including Word, Excel, and database management tools.
Experience with MacBooks is a plus.

Nice To Haves

A highly organized self-starter and an independent thinker with the ability to work collaboratively with fellow employees, faculty, and staff.
Ability to set and adhere to strict deadlines.
Experience in support roles, interacting with clients from multiple levels of an organization.
Experience in an academic support environment is preferable.
Experience supporting and interacting with university faculty, students, and administration is a plus.
Experience administering and scoring examinations, and interpreting/explaining the results of student assessment data is a plus.
Confidence speaking before large groups.

Responsibilities

Support academic departments with the entry of assessment items, creation of assessments, posting and delivering assessments, and reporting assessment results to faculty and students.
Manage student assessment related databases, including computer based item banks. Provide updated item banks and assessment data reports as needed.
Manage the student assessment calendar. Communicate with academic programs and students regarding overall testing schedule and makeup assessments.
Provide support for all assessments including proctor support when needed. Process scantron based assessments. This will require a basic knowledge of computer operations and a willingness to learn new technology.
Maintain official gradebook for academic courses, including tracking of student absences and makeup procedures, applying assessment penalties as applicable based on program procedures, and processing final course reports. Communicating with academic programs for final grade approval, communicating with the Registrars Office regarding grades to be uploaded, and notifying students of final grades.
Other duties as assigned.