Enrollment Services Specialist
About The Position
Butler County Community College (BC3) is currently accepting applications for the position of Enrollment Services Specialist. This is a regular full-time position that will begin immediately. Reporting to the Director of Records, the Enrollment Services Specialist will take an active role in the establishment and maintenance of technological solutions to processes and troubleshoot technical issues in the Student Information System (SIS), Curriculum Management System (Curriculog), and the Client Relations Management (CRM) system as well as establish workflows and standardized procedures for electronic forms and processes related to the maintenance of a student’s academic record.
Requirements
- Associate Degree from an accredited institution in Business, Computer Science, General Studies or related field required.
- Demonstrated experience in critical thinking, problem solving, data analysis, and emergent technologies required.
Nice To Haves
- Bachelor’s Degree from an accredited institution in Business, Computer Science, or General Studies preferred.
- Two years experience in customer service and dealing with a diverse population preferred.
- Demonstrated proficiency with Microsoft Office products including Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and PowerAutomate preferred.
Responsibilities
- Establish and maintain technological solutions to processes.
- Troubleshoot technical issues in the Student Information System (SIS), Curriculum Management System (Curriculog), and the Client Relations Management (CRM) system.
- Establish workflows and standardized procedures for electronic forms and processes related to the maintenance of a student’s academic record.
Benefits
- Salary will be commensurate with qualifications and experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
