Enrollment Services Specialist

Colorado Mountain College•Steamboat Springs, CO

8d•Onsite

About The Position

Under the supervision of a designated supervisor, the Enrollment Services Specialist is responsible for assisting with enrollment, registration, financial aid and recordkeeping procedures in cooperation with faculty and administration at assigned campus. The Enrollment Services Specialist may serve as a lead, assisting with the supervision and training of other front desk staff.

Requirements

Education and experience sufficient for the rigors of the position. Examples may include a Bachelor’s Degree from an accredited institution and two years related work experience; or, Associate’s Degree and three years related work experience, or High School Diploma/GED and four years related work experience or equivalent education and experience that will provide the necessary knowledge, skill and abilities to perform the functions of the position.
Knowledge of: variety of standard administrative and business methods and procedures; standard Microsoft Office software.
Ability to: read, write, speak, and understand English well; operate variety of office equipment; proficient in computer applications, including word processing, spreadsheets and electronic mail; multi- task; meet deadlines; strong verbal, organizational, and interpersonal skills.
Applicants must demonstrate a commitment to working effectively with students, employees, and community members of all backgrounds.
Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Successful completion of a background check including motor vehicles records report will be required.
Incumbents in this position will adhere to all safety and compliance policies of Colorado Mountain College while performing all duties assigned.

Nice To Haves

Familiarity with other software such as Access, Publisher, Photoshop, and Indesign is beneficial.
Bilingual (Spanish/English) or conversational language abilities preferred.
May require travel within the college district, altered work schedule and/or occasional evening/weekend hours.

Responsibilities

Processing student admissions applications.
Organizes applicant communications.
Assists students with tuition classification questions and disputes.
Assist with Front Line Financial Aid Counseling, including; FAFSA assistance.
General counseling on financing options; provides FA Self-Serve support and guidance.
Supports and mentors other Enrollment Services staff.
Assists with the campus/department front desk planning, organization, and coordinating of student registration activities including concurrent enrollment students.
Processing and maintenance of student records.
Assists with components of campus one card system.
General front office procedures including: Maintains lists and files, Prepares various reports, Assembles bulletin/brochure information, Course programming and scheduling information, Bulletin/class schedule production, Scheduling; customer service, Front office procedures, Provides information, data and general clerical support to faculty, staff, administration and students, and Prepares and/or assists in development of instructional materials, reports, publications.
Coordinates programs, projects, events, special activities including Career Services activities on campus.
Performs other duties as assigned.

Benefits

Medical
Dental
Vision
Life Insurance
Pet insurance
retirement contribution
tuition reimbursement
annual & sick time
mental health resources
healthy lifestyle benefits
affordable transitional housing may be available to the successful candidate based on eligibility and availability
relocation if applicable