Enrollment Processor/Administrative Assistant

PARKER UNIVERSITY•Dallas, TX

8d•Onsite

About The Position

Parker University is seeking an Enrollment Processor/Administrative Assistant to provide administrative and operational support to the Admissions and External Affairs offices. The role serves as a primary point of contact for visitors and prospective students, maintains admissions inquiry and high school databases, organizes student academic and financial aid files, and audits documentation for accuracy and compliance. The position staffs the Admissions Office front desk, responds to inquiries, enters and maintains applicant and student information, supports transcript processing and records management, handles mail and admissions materials, schedules campus tours, and assists with prospective-student events. The role also supports External Affairs initiatives and departmental administrative processes, follows departmental policies and professional standards, and may work Saturdays for scheduled events.

Requirements

High school diploma required.
General office experience, including experience with multi-line phones.
Proficiency with MS Office 2010.
Excellent interpersonal, communication, and customer service skills.
Professional telephone etiquette and a friendly, positive demeanor.
Ability to respond patiently and effectively to questions and routine inquiries.
Strong organizational skills and attention to detail.
Ability to maintain accurate records and handle documentation responsibly.
Ability to work independently with minimal supervision.
Ability to manage multiple tasks efficiently while maintaining accuracy and professionalism.
Consistent attendance, punctuality, and reliability.
Professional appearance and demeanor.

Nice To Haves

Associate degree preferred.
Experience with Jenzabar and/or Salesforce preferred.

Responsibilities

Staff the Admissions Office front desk and provide professional, courteous service to applicants, prospective students, and visitors.
Answer incoming telephone calls, direct callers to appropriate personnel, and accurately record detailed messages.
Provide general information about admissions procedures, requirements, and services.
Support External Affairs initiatives and departmental administrative processes as needed.
Enter and maintain admissions-related information in the Admissions database in accordance with established policies and procedures.
Enter daily inquiry card information into the lead-tracking system in a timely manner.
Enter applicant information into the Admissions database according to established guidelines and procedures.
Update student and applicant contact information and ensure electronic records are accurate.
Review database records to identify and prevent duplicate entries and maintain data integrity.
Maintain organized and current academic records in compliance with applicable regulations and accreditation standards.
Assist with receiving, reviewing, and processing incoming high school and college transcripts.
Assist with preparing documentation required for the start of classes.
Ensure student records and documentation are properly maintained, filed, and readily accessible.
Process incoming and outgoing departmental mail according to established procedures.
Prepare informational packets, admissions materials, and other documents for mailing and distribution.
Complete daily responsibilities and additional assigned tasks accurately and within established deadlines.
Schedule campus tours for prospective students and coordinate hotel accommodations when necessary.
Communicate with tour guides to confirm schedules and ensure timely arrival.
Assist with planning and coordinating Parker Power Weekend and Parker Preview Day events during spring, summer, and fall, including working Saturdays as required.
Coordinate attendees and guest reservations, arrange hotel accommodations when needed, and assist with event registration and check-in.
Provide logistical and administrative support to ensure events operate efficiently and provide a positive experience for prospective students and guests.
Adhere to departmental policies, procedures, professional standards, dress codes, and appearance requirements.