Enrollment Processing Coordinator

Florida Atlantic University•Boca Raton, FL

4d•Onsite

About The Position

The Department of Undergraduate Admissions at Florida Atlantic University is seeking an Enrollment Processing Coordinator in Boca Raton, FL. The position analyzes data, conducts special projects, collaborates with students, faculty, staff, and external stakeholders, and may participate in recruitment initiatives and student outreach efforts.

Requirements

A bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience; or a master's degree from an accredited institution in an appropriate area of specialization required.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Strong analytic and interpretation skills.
The ability to stay focused in a fast-paced environment, critically think and troubleshoot, as well as attention to detail are critical in this position.
The ability to craft professional email communication to follow up with applicants and co-workers is essential.

Responsibilities

Review and input data from domestic and international transcripts into the Student Information System using Optical Character Reading software and/or data entry.
Review and input SAT/ACT/AP/AICE/IB data.
Ensure data accuracy and integrity to support internal operations and external reporting requirements.
Match documents or test scores to the correct students' files.
Export and upload student records to the university’s document management system (e.g., OnBase).
Draft and maintain professional email correspondence for timely and effective communication with applicants, university departments, and external partners, including the Registrar’s Office, University Advising, and Parchment.
Resolve complex student inquiries and cross-department issues that require troubleshooting.
Identify trends and provide actionable recommendations for process improvements.
Assist with testing applications or other new technology.
Participate in regular training on Slate CRM, Optical Character Recognition software, Document Imaging, and LinkedIn Learning for professional and skill development.
Participate in a handful of recruitment events, front lobby operations, phone coverage, and prospective student inquiries as needed to ensure a positive applicant experience.
Perform other job-related responsibilities as assigned by the Director or Associate Director.

Benefits

Medical (PPO/HMO $50 per month single & $180 per month family)
Dental
Vision
Life Insurance
Flexible Spending plans
Employee Assistance Program (EAP)
State retirement options including tax-deferred annuities and Roth 403(b) plans.
State employees Public Service Loan Forgiveness (PSLF) program.
Sick Leave Pool Program.
Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
Paid Community Engagement Volunteer Service Day
Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).