Enrollment Operations Coordinator

Keypath EducationSchaumburg, IL
$48,400 - $60,500Remote

About The Position

The Enrollment Operations Coordinator is responsible for ensuring that all admissions-related documents are processed and updated within our CRM in a timely manner. The individual in this role verifies all student files are accurate and meet the requirements of our partner institutions. This person is also responsible for understanding all transfer credit policies and for completing transcript evaluations for their assigned partner institutions.

Requirements

  • Bachelor’s degree is required
  • 1+ years of experience in Higher Education student records management required
  • Must be experienced in processing student applications and transcripts
  • Proficient with Microsoft Office Suite including Outlook, Word, Excel
  • Proficient with Adobe Acrobat or equivalent document management software
  • Excellent written and oral communication skills
  • Excellent attention to detail
  • Critical thinking and problem-solving initiative
  • Curious and confident to ask questions and learn quickly
  • Ability to manage conflicting priorities and multiple tasks
  • Team player
  • Always demonstrate the Keypath values – Commitment, Collaboration, Innovation and Lifelong Learning

Nice To Haves

  • Student transfer credit evaluation experience is highly preferred

Responsibilities

  • Reviews and processes all incoming applications, transcripts, and supporting admission documents via mail, email, and other electronic formats
  • Updates and maintains accurate records in our CRM and other essential systems.
  • Accurately evaluates transcripts for admission requirements and transfer credit according to partner standards
  • Works within partner systems to update student information
  • Works cohesively and collaboratively with Enrollment Advisors to assist in facilitating prospective student enrollment
  • Determines when admissions files are ready to be prepared and sends files to partner institution for review
  • Compliance with all personnel policies and procedures
  • Ability to come to work and work the regular schedule and shift for the position
  • Performs other duties and responsibilities as assigned by supervisor

Benefits

  • medical, vision, and dental insurance plans
  • Employee Assistance Program (EAP) and various mental health and well-being support programs
  • tuition reimbursement and professional development programs
  • 401(k) retirement contributions and company matching
  • paid leave policies
  • Company-supported life and AD&D insurance, along with short-term and long-term disability coverage
  • Inclusive parental leave programs
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