Enrollment Officer

Berklee College of Music•Boston, MA

7d•Onsite

About The Position

Berklee is seeking a collaborative, detail-oriented Enrollment Officer to join our Enrollment Operations team. In this role, you will be the engine behind the application pipeline for Berklee College of Music, Boston Conservatory at Berklee, and Berklee NYC. You will manage a dedicated caseload, guide international and domestic applicants through the admissions pipeline, and directly influence selection decisions. At Berklee, your work directly supports the next generation of creative leaders.

Requirements

Bachelor’s degree required.
Experience in file management or high-volume processing, ideally within a college or university environment.
Advanced proficiency with databases, complex word processing, and file systems.
Exceptional organizational habits, sharp attention to detail under pressure, and strong professional writing skills.
A deep commitment to diversity, equity, and inclusion, an adaptable team-oriented spirit, and a healthy sense of humor.

Nice To Haves

Familiarity with standard enrollment toolkits is highly valuable.
A musical background and familiarity with Berklee's curriculum will help you authentically connect with applicants.

Responsibilities

Process new undergraduate and graduate applications.
Provide crucial quality control to ensure portfolios and files are complete.
Conduct objective academic evaluations for the Board of Admissions.
Manage TOEFL and credential evaluation workflows to authenticate international transcripts and ensure compliance with international student policies.
Determine the validity of college transcripts and AP scores, coordinate credit awards with the Registrar, and communicate preliminary transfers to accepted students.
Schedule Audition and Interview (A&I) events for first-time applicants, manage venue databases, and design creative outreach campaigns to recover "no-shows."
Serve as a staff interviewer at online and on-campus audition events, directly assessing applicants for admission and merit-based scholarships.
Collaborate with the Operations Team to optimize processing workflows, update public-facing web copy, and proactively boost prospect-to-applicant conversion rates.