Enrollment Navigator

MHMR of Tarrant County•Fort Worth, TX

6d•Onsite

About The Position

Enrollment Navigators (EN) facilitate patient/family communications and paperwork for entry into MHMR services. They assist individuals with intellectual and developmental disabilities (IDD) in accessing state waivers and MHMR programs. ENs have frequent in-person contact to complete required documentation by state deadlines and provide screening, assessment, crisis intervention, and service planning. Serving as the "front door" to services, ENs offer seamless person-centered support during intake, eligibility, and enrollment. They collaborate, communicate proactively, and help patients identify and prioritize personal goals and service requests.

Requirements

Bachelor’s Degree in Health/Human Services.
Acceptable Degrees Include: Applied Behavior Analysis, Behavioral Services field, Communication Disorders, Criminal Justice, Counseling, Education, Family Studies, Gerontology, Educational Psychology, Health Services, Human Services field, Human Growth and Development, Medicine, Nursing, Physician Assistant, Psychology, Rehabilitation, Social Services field, Social Work, Sociology, and Special Education.
Valid Texas Driver’s License.

Nice To Haves

Bilingual

Responsibilities

Facilitate patient/family communications and paperwork for entry into MHMR services.
Assist individuals with intellectual and developmental disabilities (IDD) in accessing state waivers and MHMR programs.
Complete required documentation by state deadlines.
Provide screening, assessment, crisis intervention, and service planning.
Offer seamless person-centered support during intake, eligibility, and enrollment.
Collaborate and communicate proactively.
Help patients identify and prioritize personal goals and service requests.