Enrollment Management Student Assistant

Texas Wesleyan University Portal • Fort Worth, TX

7d • Onsite

About The Position

The Enrollment Management Student Assistant serves as a vital member of the university community, providing essential student and visitor support at the front desk in O’Neal Sells Hall. This role involves welcoming and assisting students, faculty, staff, and visitors with inquiries, information, and services. The Student Assistant plays a key role in maintaining a positive and inclusive atmosphere within the administrative building, contributing to a seamless and efficient operation.

Requirements

• Must be a current student at the university.

Nice To Haves

• Previous customer service experience.
• Familiarity with university systems and procedures.

Responsibilities

• Provide prompt, friendly service to all customers (students, staff, faculty, alumni, visitors. etc.).
• Act as an information source about the department, the University, and the administrative building.
• Answer phone calls to main Enrollment Management line, and serves as a backup to the main university line.
• Accurately direct calls and visitors to the proper location.
• Assist with clerical level tasks, such as sorting and packing mail, write notecards, call students as part of a call campaign, etc.
• Participate in student leadership trainings and meetings as required.
• Adhere to university policies and guidelines.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed