Enrollment & Family Relations Manager

The Learning Experience #487•Ephrata, PA

12h•$42,000 - $45,000•Onsite

About The Position

Fill our center. Own our families. Grow with us. The Learning Experience – Ephrata is a premium, DHS-certified early childhood education center serving families across Lancaster County. We're newly opened and growing fast — and we need a driven, relationship-focused leader to own enrollment and family communication from day one. This is a sales-and-relationship role, not a front-desk job. You'll be out in the community generating leads, working every inquiry to a close, and then becoming the trusted point of contact for every family we serve — including billing and tuition.

Requirements

2+ years in sales, business development, or enrollment (childcare/education experience a plus, not required)
A true hunter mentality — you go get the business, you don't wait for it
A warm, confident closer who isn't afraid to ask for the enrollment
Highly organized, disciplined about follow-up, comfortable owning a pipeline solo
Comfortable with CRM, email marketing, and social tools
Motivated by targets and excited about performance-based pay
Available for occasional evenings/weekends for tours and events
Reliable transportation

Nice To Haves

childcare/education experience a plus, not required

Responsibilities

Generating new leads through local employer partnerships, community events, and outreach — you don't wait for the phone to ring
Managing every inquiry from first contact to enrolled family, with disciplined, same-day follow-up
Running tours that convert and closing enrollments
Local marketing campaigns (social, email, text, events)
All family communication once enrolled — including billing, tuition, and payment questions
Monthly and quarterly enrollment targets