Enrollment & Eligibility Back Office Admin

1 Alpha Consulting • Harrisburg, PA

15d • $15 - $15 • Remote

About The Position

The Enrollment & Eligibility (E&E) Back Office Administrator supports the Pennsylvania Independent Enrollment Broker (IEB) program by ensuring timely and accurate processing of enrollment documentation. This in-office position plays an essential role in maintaining data integrity and providing operational support to streamline healthcare access for Pennsylvania.

Requirements

• High school diploma or GED required
• 1+ year of administrative, clerical, or data entry experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Access).
• Accurate data entry and organizational skills with attention to detail.
• Strong written and verbal communication skills.
• Ability to meet daily productivity goals in a fast-paced environment.
• Must reside in Pennsylvania.

Nice To Haves

• Associates degree preferred.
• Previous experience handling sensitive documentation or mail processing.
• Background in healthcare, enrollment, or eligibility services.
• Exceptional time management and multitasking abilities.
• Strong teamwork and problem-solving skills.

Responsibilities

• Open, sort, and organize incoming mail by document type.
• Batch, scan, link, and index documents accurately within multiple data systems.
• Prepare and process outgoing mail in accordance with program standards.
• Maintain consistent data accuracy and ensure compliance with program requirements.
• Collaborate with supervisors and peers to support daily production goals.
• Assists with cross-trained support functions.
• Participate in training sessions and continuous improvement initiatives.
• Perform additional duties as assigned to support office operations.

Benefits

• Full insurance and other benefits effective the first of the month following the end of the probationary period (after 120 days).
• Paid time off for Pennsylvania state holidays from day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED