Enrollment Counselor

Touro University • Los Alamitos, CA

5d • $55,000

About The Position

TUW is seeking a motivated, bright and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-oriented, student-centric, and have strong communication and listening skills.

Requirements

• Effective communication, both written and verbal
• Excellent phone skills
• Student-focused customer service
• Excellent organizational Skills
• Proficient with all Microsoft applications
• Trainable: accepts and implements coaching and feedback
• Comfortable being measured on enrollment targets and performance metrics
• High integrity and ethical conduct
• Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.
• Efficient time management and prioritization skills
• Positive Attitude
• Accountable and Responsible
• Bachelor’s degree (Required)
• 3-5 years of Admissions experience (from an accredited degree-granting university)

Responsibilities

• Engage and serve as primary point of contact for inquiring students
• Conduct phone, chat, and emailed-based communication with prospective students
• Deliver program information and answer student questions
• Maintain effective follow-up strategies
• Identify and guide well-suited students through the admissions process: inquiry to enrollment
• Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.
• Report to the Director of Enrollment Counseling

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1-10 employees