Graduate and Professional Studies Enrollment Counselor - Hybrid

Point Loma Nazarene University•San Diego, CA

1d•Hybrid

About The Position

Participates as an active member of the PLNU Graduate and Professional Studies Admissions team to engage prospective students and other constituents with the goal of recruiting students to the university. This position is eligible for a hybrid work arrangement working both in-person and remotely.

Requirements

Two years related marketing experience or equivalent business experience.
Bachelor’s degree required.
Must be highly motivated with a high level of enthusiasm for marketing academic programs.
Understanding of and commitment to the spiritual mission of Point Loma Nazarene University.
Ability to communicate effectively, both orally and in writing, including public speaking skills.
Must possess strong detail and time management skills.
Ability to work independently and accomplish tasks under deadline stresses.
Strong computer skills to support the marketing and admissions process.
Ability to exercise interpersonal skills in establishing and maintaining effective working relations with prospective students, external contacts, faculty and staff.
Evidence of Christian commitment and active church involvement.
Staff agree to live in agreement with PLNU’s Community Life Covenant.
The job offer is contingent on the successful completion of a background check.
PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.

Responsibilities

Manage all aspects of adult and graduate student recruitment as assigned, including pre-admissions advising, applicant counseling and follow-up.
Direct communication to prospective applicants (e.g., description of programs, admissions procedures, financial aid, etc.).
Advise applicants on specific program areas, monitor communications with applicants throughout the admissions process.
Counsel walk-ins and take phone inquiries.
Utilize admissions CRM/JRM to track prospective students and the applicant/admissions process.
Recommend prospective students for admission to graduate programs.
Represent graduate programs at recruitment and marketing events.
Develop new recruitment opportunities for adult and graduate programs.
Advise academic leadership regarding admissions policies, trouble shoot issues related to new students and academic areas and make recommendations for improvement in assigned graduate programs
Train and mentor new graduate enrollment counselors.
Research, analyze, and implement various projects, as assigned.
Coordinate implementation of marketing campaigns utilizing various media outlets.
Partner with administrative staff and Assistant Director of Admissions for processing when necessary.
Other related responsibilities as assigned.