Enrollment Coordinator

Jewish Vocational Service (JVS)•San Francisco, CA

4d•$73,500 - $78,500•Hybrid

About The Position

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of repairing the world and focused on helping our program participants achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs. Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

Requirements

At least 1-2 years of relevant experience in a similar role, such as admissions, enrollment, or customer service.
Experience with data entry and basic database management.
Proficiency in computer applications, including Microsoft Office suite and ability to learn Salesforce.
Strong attention to detail and accuracy in data entry and record-keeping.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks efficiently and prioritize workload effectively.
Capacity to work both independently and collaboratively within a team environment.
Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
Commitment to providing excellent customer service to program participants and stakeholders.

Responsibilities

Review and evaluate program applications to assess candidate suitability.
Implement established assessment processes to accurately evaluate participant qualifications according to predetermined criteria.
Maintain accurate participant records by entering assessment data and other relevant information into Salesforce or similar systems.
Facilitate program orientations to familiarize participants with program expectations, resources, and support services.
Provide guidance and support to candidates throughout the enrollment process, offering feedback and assistance as needed.
Navigate participants through the enrollment funnel in Salesforce, triggering appropriate communication regarding acceptance or rejection status.