Enrollment Coordinator

EveryAge•Lexington, NC

2d•Onsite

About The Position

Join the dynamic team at Carolina Senior Care, a leading non-profit provider of PACE services. Located in Lexington, NC, Carolina Senior Care is committed to enriching the lives of seniors with compassion and excellence. Be part of a mission-driven organization that values innovation, community, and the well-being of our elders. Your role will be pivotal in delivering exceptional care and support, ensuring our participants live their best lives with dignity and joy. Join Us today! This is a Full Time position.

Requirements

High School Diploma or equivalent required.
Current Cardio Pulmonary Resuscitation (CPR) certification required.
Two to three years experience in Health and Human Services in case management, benefits, administration, or social work in a health care environment.
Computer proficiency in word processing and spreadsheet applications.
Minimum of one year working with the frail or elderly.

Nice To Haves

Associates Degree in Health or Human Services preferred.
Bi-lingual preferred.

Responsibilities

Receives and provides information to referrals to the PACE Program; refers individuals to other appropriate resources as indicated.
Assesses potential PACE participants in homes, nursing homes, hospitals or other settings as part of the intake process.
Maintains current, written assessment, and intake records inclusive of potential participant’s expressed wishes and the referral services provided, as appropriate.
Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.
Participates in Interdisciplinary Team meetings when potential enrollees are assessed for enrollment into the program for purposes of providing and clarifying information obtained during the intake assessment.
Provides alternative community resources to applicants who are not accepted into the PACE program.
Assists with financial eligibility process for potential PACE participants.
Reviews Medicaid eligibility, monitors time frame for recertification and facilitates Medicaid applications for certification and recertification.
Collects data and prepares reports in accordance with the State PACE Administering agency and CMS requirements.
Assists in evaluating the intake and assessment process, identifying problem areas accordingly and making changes as recommended.
Contacts identified key referral sources regularly to discuss possible program candidates.
Maintains ongoing relationship with identified individuals and agencies to ensure a clear understanding of PACE as a vital community resource.
Shares responsibility with other team members in the implementation of the PACE philosophy and achievement of program goals.
Participates in and supports the Quality Improvement initiatives.
Follows all EveryAge PACE policies and procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.
Protects privacy and maintains confidentiality of all company procedures, results, and information about, employees, participants, clients or families.
Participates in continuing education classes and any required staff and training meetings. Maintains professional affiliations and any required certifications.
Provides administrative on-call coverage on a rotation basis.
Performs related duties as required.