Enrollment Business Analyst

Amerihealth Caritas•,

1d•Hybrid

About The Position

Your career starts now. We are looking for the next generation of health care leaders. At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to hear you. Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com.

Requirements

3 to 5 years of previous business analysis or system analysis experience in an operations environment.
Bachelor’s Degree or equivalent experience required.
Experience defining problems, collecting data, establishing facts, and recommending solutions.
Ability to translate technical concepts & information to non-Technical Stakeholders.
Strong analytical skills and attention to detail.
Proficient in MS Office software (Word, Excel, Powerpoint).

Nice To Haves

Healthcare experience strongly preferred.
Requirement writing experience preferred.
Microsoft Access and/or SQL query experience preferred.

Responsibilities

The Enrollment Business Analyst is primarily responsible for the development and maintenance of business requirements, business rules, and operational processes for the Enrollment department.
Documenting and analyzing business processes, policies, and creating actionable reports for plan leadership.
Write clear and well-structured business requirements and documentation.
Elicits, documents, analyzes, communicates, and validates requirements concerning member enrollment processes.
Develops recommendations for improving the efficiency and performance of processes.
Provides oversight for existing and new programs/initiatives as assigned by management.
Conducts root cause review of issues and recovery action steps.
Researches and coordinates responses to various reports and audits.
Analyzes the needs of the organization with the commitment to design and implement solutions that best support the needs of the business.
Perform data discovery and review for various departmental reporting and analysis.