Electronic Enrollment Analyst

Delta Dental of Kentucky, Inc • Louisville, KY

20h

About The Position

To coordinate, implement, test, and oversee all aspects of electronic eligibility enrollment from external sources across a wide business domain.

Requirements

• Associate’s degree in computer science, business administration, or a related field.
• Experience in testing, analyzing, researching, verifying, entering, modifying, or updating/correcting data.
• Knowledge of word processing, spreadsheet, and database applications.
• Strong analytical, problem solving, and organizational skills.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to solve problems using independent judgment.

Nice To Haves

• Previous experience processing electronic eligibility data/files preferred.
• Any suitable combination of education, training, or experience.

Responsibilities

• Schedules, monitors, and updates ongoing electronic data files.
• Coordinates and executes daily EDI support activities including enrollment file processing, daily reconciliation reports, and complex problem resolution to ensure delivery of technical services and fulfillment of customer requests.
• Requests, oversees, and tests programming changes to electronic data processing; consulting with clients and third-party administrators to determine and resolve electronic data reporting and system logic problems and errors.
• Implements electronic data file transmissions and facilitates external user access.
• Coordinates and provides ongoing training and technical support to the end user (client).
• Provides on-call technical support, investigates EDI transactions, and responds with appropriate urgency when process variations are discovered.
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree