(PT) Enrollment Assistant
Atlantic Cape Community College•Mays Landing/Cape May & Atlantic City Campuses, NJ
•Hybrid
About The Position
This position is responsible for a variety of administrative and support tasks related to student enrollment. Duties include processing registrations, managing student records, verifying information, and providing customer service to students and staff. The role requires strong organizational skills, attention to detail, and the ability to work effectively in a team environment.
Requirements
- High school diploma or GED
- Experience working in a professional setting
- Excellent customer service and communication skills
- Knowledge of Microsoft Office products
- Strong organization and record-keeping skills
- Demonstrated experience working with a diverse population
- Ability to work as a member of a team
Nice To Haves
- Associate’s degree preferred
- Higher Education experience preferred
Responsibilities
- Processes mail, fax, in-person and online registration including adding, dropping, withdrawing students from classes
- Provides registration support for students enrolling via Self-service
- Ensures support documentation for transactions is received and filed
- Updates student information such as name, address, telephone and email address changes
- Assists with student enrollment and graduation verifications
- Processes chargeback authorizations
- Processes grade changes as requested by professors
- Maintains intake and responses for Enrollment Services email
- Assists with the processing of graduates, including degree audit and printing and mailing of diplomas
- Logs all incoming transcripts for transfer credit into the system (including but not limited to: college transcripts, AP scores, and Police Academy certificates)
- Processes approved transfer credit by reviewing documents, and applying credit as directed to student records
- Answers phone in Enrollment Services to assist callers
- Monitors QLess systems and summons students for needed services in a timely manner
- Works with other departments to provide quality service to students
- Performs related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
