Enrollment Assistant II

Florida Gulf Coast University•Lexington, MA

9d•Onsite

About The Position

The Enrollment Assistant II supports the Office of Records and Registration with routine enrollment processes and answering questions from prospective students, the university community and the general public. FGCU is building a culture of curiosity, commitment and collaboration. We value employees who successfully work with others and drive positive change through critical thinking and decisive action. If you thrive in an environment of innovation, accountability and mutual respect, you will find a good home here.

Requirements

High school diploma
Two years of full-time experience directly related to the job functions.
Relevant full-time general office experience.
Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).
Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Nice To Haves

Work experience in a higher education setting.
Experience with Ellucian Banner.

Responsibilities

Serves as a public contact for the department and answers inquiries by e-mail, mail, telephone, and in person.
Responds to routine and moderately complex questions or issues regarding policies, procedures, and processes and ensures compliance at the unit level (enrollment, registration, scheduling, certification, grades, etc.).
Prepares, reviews, and performs input of student documents and data.
Scans and indexes paper documents.
Maintains and updates lists, prepares mailings, and performs data entry.
Drafts documents, correspondence, spreadsheets, contracts and reports.
Creates or maintains unit filing systems or workflows.
May assist in arranging or supporting events.
May provide training and development services to increase workforce competence, employee engagement, or organizational capability.
May serve as a team leader, oversee the work of lower level personnel in assigned area.
Other job-related duties as assigned.