Enrollment Administrative Coordinator

National Children's Center•Washington, DC

9d•$0 - $51,800•Onsite

About The Position

The Enrollment Administrative Coordinator ensures compliant, efficient management of enrollment systems (Eligibility, Recruitment, Selection, Enrollment, and Attendance) while supporting front office operations. This role serves as a key point of contact for families, staff, and community partners, maintaining accurate records, supporting billing processes, and ensuring a welcoming and organized center environment.

Requirements

Associate's degree required
3-5 years of administrative or early childhood program experience.
Strong organizational, data management, and customer service skills.
Ability to manage confidential information with professionalism and accuracy.

Nice To Haves

bachelor's degree preferred
Knowledge of Early Headstart, OSSE subsidy regulations and enrollment systems preferred.

Responsibilities

Coordinate and implement ERSEA processes in compliance with OSSE regulations and Head Start Performance Standards.
Conduct eligibility interviews, process applications, and maintain accurate waitlists based on selection criteria.
Verify subsidy eligibility and manage voucher renewals, reviews, and tracking.
Maintain organized, audit-ready files for enrolled, waitlisted, and exited families.
Monitor enrollment data, prepare reports, and support reconciliation and compliance reviews.
Build partnerships with community agencies to support recruitment and family referrals.
Process subsidy billing documentation and collaborate with internal teams to resolve discrepancies.
Support weekly and monthly reporting and data reconciliation efforts.
Serve as the first point of contact by greeting visitors and responding to phone, email, and in-person inquiries.
Maintain front office operations, including scheduling tours and family interviews, correspondence, and supply management.
Assist with record requests, documentation, and general administrative tasks.
Support meeting coordination, preparation of materials, and general office organization.
Maintain confidentiality of all child and family records.
Provide clear, professional communication to families regarding enrollment, billing, and program requirements.
Adhere to all NCC policies and regulatory requirements.