Enrichment Specialist

HOPE HAVEN INC•Charlotte, NC

4d•$25 - $25•Onsite

About The Position

Hope Haven is seeking a part-time Enrichment Specialist to plan, coordinate, and facilitate engaging recreational, social, and enrichment activities for residents of our 24-hour residential facility. This role focuses on evening and weekend programming for a largely independent client population, with an emphasis on building a consistent calendar of meaningful activities — including arts and crafts, religious/spiritual services, yoga, wellness programming, games, and other community-building events. The Enrichment Specialist will also recruit, coordinate, and support volunteers who lead or assist with these activities.

Requirements

High school diploma required
Comfortable working with individuals in a residential Substance Use Disorder (SUD) or behavioral health setting
Strong organizational and communication skills; ability to coordinate multiple moving parts (volunteers, schedules, resident needs)
Ability to work independently during evening/weekend shifts with minimal on-site supervision
Valid driver's license may be required if transporting materials or coordinating off-site activities
Must pass required background checks per agency and NC Medicaid provider standards
Availability primarily during evenings and weekends
Some schedule flexibility may be required to accommodate resident needs, volunteer availability, community partners, and special activities
May require operating a Hope Haven vehicle or transporting activity materials on an occasional or as-needed basis. When assigned driving duties, the employee must maintain a valid driver’s license and be insurable under Hope Haven’s automobile insurance policy.
Must complete all required orientation, resident-rights, confidentiality, safety, emergency-response, and position-specific training before independently performing duties requiring such training.

Nice To Haves

Associate or bachelor’s degree in recreation therapy, human services, social work, or related field preferred
Experience in recreational programming, activities coordination, volunteer management, or a related residential/community setting preferred

Responsibilities

Develop and maintain a regular weekly/monthly calendar of evening and weekend enrichment activities for residents
Recruit, screen, and coordinate outside volunteers and community partners who lead activities (arts and crafts instructors, faith leaders, yoga instructors, musicians, guest speakers, etc.)
Serve as the on-site point of contact for volunteers during scheduled activities, ensuring smooth setup, facilitation, and clean-up
Facilitate or co-facilitate activities directly when volunteer coverage is unavailable
Promote activities to residents and encourage participation, tailoring outreach to residents' interests and needs
Maintain attendance records and basic participation data for activities offered
Ensure all activities comply with facility safety protocols, licensing requirements, and any applicable NC Medicaid or residential program standards
Coordinate necessary supplies, materials, and space setup/breakdown for each activity
Communicate regularly with residential staff and leadership regarding the enrichment calendar, resident engagement, and any volunteer-related needs or concerns
Conduct basic background/safety checks or coordinate with HR for volunteer vetting, as required by agency policy
Maintain a welcoming, respectful, and inclusive environment for residents of varying backgrounds, faiths, and abilities
Perform other duties as assigned to support resident engagement and quality of life