About The Position

Enhanced Advocates provide crisis intervention, safety planning, referrals, and information about the criminal justice system to survivors of sexual and domestic assault. The role responds to hospitals or law enforcement agencies to provide face-to-face crisis intervention and support. Advocates must remain available while on call and be able to arrive on site within 30 minutes of a call. Essential functions are performed at the company’s physical work site. The on-call schedule is 5:00 p.m. to 8:00 a.m. on evenings and 8:00 a.m. to 8:00 p.m. on holidays and weekends. The position requires coverage for at least one weekend per month and two calendar holidays per year. Compensation is $20 per weekday, $30 on weekends, and $17 per hour when responding while on call.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Good written and verbal communication skills.
  • Ability to remain available while on call and arrive on site within 30 minutes of a call.
  • Willingness to cover at least one weekend per month and two calendar holidays per year.
  • Knowledge of the criminal justice system, social work, and domestic violence is preferred but not required.

Nice To Haves

  • Knowledge of the criminal justice system, social work, and domestic violence.
  • Bilingual skills.

Responsibilities

  • Respond to hospitals or law enforcement agencies to provide face-to-face crisis intervention and support to survivors of sexual and domestic assault.
  • Remain available at all times while on call and be able to arrive on site within 30 minutes of a call.
  • Maintain total confidentiality regarding conversations, files, and cell phone calls.
  • Provide appropriate referrals and follow up on cases as needed.
  • Complete the initial eight hours of training within two weeks of hire.
  • Attend quarterly meetings.
  • Cover two major holidays per calendar year.
  • Cooperate and collaborate with program staff, volunteers, agency visitors, and the community.
  • Use crisis intervention skills when working with a diverse clientele.
  • Maintain a courteous and caring attitude toward clientele, volunteers, agency staff, and the community.
  • Be dependable and punctual regarding scheduling.
  • Follow program and agency policies and procedures.
  • Develop personal and program-related skills through internal and external training opportunities, including printed material and media.
  • Communicate effectively, both verbally and in writing.
  • Create, maintain, and share a dynamic self-care plan as appropriate.
  • Build connections between the agency and the larger community to contribute to fundraising and friend-raising efforts.
  • Perform other program duties as assigned.
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