Engineering Technologist I

Duke Energy Corporation•Charlotte, NC

10d

About The Position

The Engineering Technologist I is the first level of a non-engineer degreed technical support classification. Working with high direction and close supervision, the role applies developing technical expertise to solve simple problems and provides oversight of work in an area of developing expertise. The incumbent is expected to build skills in their field of study and gradually work with some degree of independence. The position enhances and supports real-time Critical Infrastructure Networks (CIN) that manage Piedmont Natural Gas pipeline systems. These include the Gas Control System, SCADA front ends, Data Historians, related systems, Liquefied Natural Gas (LNG) and Compressor Station assets, and their automation and control systems. These mission-critical networks help ensure safe, compliant gas supply to customers and record daily usage by large industrial customers. The work covers analysis, design, coding, implementation, maintenance, and troubleshooting of pipeline-related systems and external interfaces. The technologist supports system design, project management, upgrades, standards, security administration, disaster recovery, updates, testing, preventive maintenance, and troubleshooting. The role also provides system support on a 24/7 basis and rotating off-hour on-call coverage.

Requirements

Associate degree in Engineering Technology.
In lieu of the listed associate degree, a high school diploma or GED and two years of related work experience.
Alternatively, an associate degree in Engineering or Engineering Technology with no experience, or at least two years of equivalent industry experience without a degree.
Demonstrated ability to work with individuals from varied socioeconomic, cultural, and ethnic backgrounds.
Good written and oral communication skills.
Ability to provide rotating off-hour on-call support.

Nice To Haves

Experience in the utility industry.
Understanding of basic project management principles.

Responsibilities

Support 325 RTU sites, 260 Pressure Recording Devices, and 1,300 Large Volume Meter customer locations.
Provide off-hour on-call support on a rotating schedule, approximately one week every two months.
Support control systems in four Liquefied Natural Gas plants with 4 BCF storage capacity and eight Compressor Stations comprising approximately 70,000 horsepower.
Oversee operations of the company SCADA and LVRMR systems and support interfaces connected to electronic field equipment, remote workstations, company servers, and the mainframe.
Configure SCADA and field automation equipment in accordance with company, industry, regulatory, and contractual requirements while meeting customer needs.
Oversee operations of Compression and LNG HMI and Automation Control Systems and support their interfaces with connected electronic field equipment, remote workstations, company servers, and the mainframe.
Configure HMI and field automation equipment in accordance with company, industry, regulatory, and contractual requirements while meeting customer needs.
Provide first-level engineering support for SCADA operations, including design, migration planning, database configuration and integrity, network and system security, disaster recovery functionality, display building, field-device protocol testing and maintenance, and GMAS support.
Perform data analysis and develop screens, backend objects and scripts, data mappings, tag naming and aliasing, security and alarming configurations, database updates, point-to-point checkout, and documentation.
Produce and maintain specification documents, customer change requests, and operation and maintenance manuals.
Document work products, including design notes, module interface details, data tables, flow charts, and user guides.
Research and maintain knowledge of current and emerging computer security threats.
Provide technical support to system users, including Gas Control, Field Measurement, Engineering, Gas Services, Resource Center Operations, Modeling, Compression, and LNG.
Troubleshoot SCADA systems and keep them operating at an optimum level to maximize uptime.
Work with the IT Security Group to stay current on cybersecurity best practices.
Monitor system performance and participate in performance-tuning activities.
Develop positive working relationships to coordinate work effectively and demonstrate effective verbal and written communication.
Apply technical expertise to identify, analyze, and resolve problems in the area of expertise.
Plan, organize, estimate, schedule, and monitor work activities to support business goals and objectives.
Prepare thorough and accurate technical reports, correspondence, documentation, calculations, and sketches using beginner-level knowledge.
Conduct engineering and related studies.
Continually improve job-related technical and professional knowledge, skills, and performance.
Maintain accurate records and files.
Support company goals and represent the company positively and professionally.