Engineering Technologist I

Duke Energy•Charlotte, NC

About The Position

The Engineering Technologist I is the first level of a non-engineer, degreed technical support job classification. Under high direction and close supervision, the role applies developing technical expertise to solve simple problems and provides oversight of work in an area of developing expertise. The position is expected to build skills in its field of study and the ability to work with some degree of independence. The role supports and enhances real-time Critical Infrastructure Networks (CIN) that manage Piedmont natural gas pipeline systems. These include the Gas Control System, SCADA front ends, data historians, related systems, Liquefied Natural Gas and Compressor Station assets, and associated automation and control systems. The networks are mission critical to providing customers with adequate gas safely and compliantly and recording daily gas usage by large industrial customers. The position requires a thorough understanding of pipeline-related systems, potentially including measurement systems, compression, and LNG automation and operations. It involves hardware, software, and electronics operation and maintenance, as well as analysis, design, coding, implementation, maintenance, and troubleshooting of systems and external interfaces. Work spans system design, project management, system upgrades, standards, security administration, disaster recovery, updates, testing, routine and preventive maintenance, and system support. The incumbent also provides troubleshooting and resolution support on a 24/7 basis and rotating off-hours on-call coverage, approximately one week every two months. The role supports 325 RTU sites, 260 pressure recording devices, and 1,300 large-volume-meter customer locations; control systems at four LNG plants with 4 BCF of storage capacity; and eight compressor stations comprising approximately 70,000 horsepower. Travel is 5–15%. Some business units may require visits to field sites or plants.

Requirements

Associate degree in Engineering Technology.
In lieu of the listed associate degree, a high school diploma or GED and two years of related work experience.
Alternatively, an associate degree in Engineering or Engineering Technology with no experience, or at least two years of equivalent industry experience without a degree.
Ability to work with individuals from varied socioeconomic, cultural, and ethnic backgrounds.
Good written and oral communication skills.
Ability to work lawfully in the United States without employment-based immigration sponsorship, now or in the future.

Nice To Haves

Experience in the utility industry.
Understanding of basic project-management principles.

Responsibilities

Support 325 RTU sites, 260 pressure recording devices, and 1,300 large-volume-meter customer locations.
Provide rotating off-hours on-call support, approximately one week every two months.
Support control systems in four Liquefied Natural Gas plants and eight compressor stations.
Oversee the company SCADA and LVRMR systems and support interfaces involving connected electronic field equipment, remote workstations, company servers, and the mainframe.
Configure SCADA and field automation equipment in accordance with company, industry, regulatory, and contractual requirements while meeting customer needs.
Oversee Compression and LNG HMI and Automation Control Systems and support interfaces involving connected electronic field equipment, remote workstations, company servers, and the mainframe.
Configure HMI and field automation equipment in accordance with company, industry, regulatory, and contractual requirements while meeting customer needs.
Provide first-level engineering support for SCADA operations, including design, migration planning, database configuration and integrity, network and system security, disaster recovery functionality, display building, field-device protocol testing and maintenance, and GMAS support.
Perform data analysis, screen development, backend object and script development, data mapping, tag naming and aliasing, security and alarming configuration, database updates, point-to-point checkout, and documentation.
Produce and maintain specifications, customer change requests, and operations and maintenance manuals.
Document work products, including design notes, module interface details, data tables, flow charts, and user guides.
Research and maintain knowledge of current and emerging computer security threats.
Provide technical support to system users, including Gas Control, Field Measurement, Engineering, Gas Services, Resource Center Operations, Modeling, Compression, and LNG.
Troubleshoot SCADA systems and maintain their optimum operation and uptime.
Work with the IT Security Group to remain current on cybersecurity best practices.
Monitor system performance and participate in performance-tuning activities.
Develop positive working relationships to coordinate work effectively.
Apply technical expertise to identify, analyze, and resolve problems in the area of expertise.
Plan, organize, estimate, schedule, and monitor work activities to support business goals and objectives.
Prepare thorough and accurate technical reports, correspondence, documentation, calculations, and sketches using beginner-level knowledge.
Conduct engineering and related studies.
Continually improve job-related technical and professional knowledge, skills, and performance.
Maintain accurate records and files.
Represent the company positively and professionally.