Engineering Technician - Process Engineering

Johnson Controls•Burlington, MA
•Onsite

About The Position

Johnson Controls is hiring an Engineering Technician to support its Process Engineering team and the Stack Forging Thermal Solutions group. The role helps ensure high-quality parts are produced using proprietary metal manufacturing systems, maintain the health of the Stack Forging process, and implement process improvements and developments. The technician works cross-functionally with operations, quality, engineering, designers, and other technicians. The position offers opportunities to take on more advanced technical work, integrate standard checks into production routines, and develop toward process engineering responsibilities. The ideal candidate is detail-oriented and methodical, with hands-on inspection or laboratory experience and proficiency using measuring instruments. They produce accurate, complete, well-documented data; are comfortable using coding or computational tools to organize and analyze data; and understand the impact of small process deviations or missed checks. They communicate clearly with engineers, operators, and quality personnel, escalate concerns promptly, and use evidence-based analysis to support root-cause investigations. This position is onsite five days per week in Burlington, Massachusetts. Candidates must live within commuting distance or be able to relocate; various relocation packages are available. Sponsorship is not available. Only U.S. citizens and/or permanent residents will be considered. Employment offers may be contingent on the candidate's ability to obtain and maintain any required export authorization or eligibility to access controlled items.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of hands-on experience in a manufacturing, laboratory, or technical environment, preferably at a manufacturing or technology company.
  • Background in at least one of the following: metals or metallurgy, laser cutting, 3D printing, additive manufacturing, chemical engineering, or mechanical engineering.
  • Hands-on experience in an inspection or laboratory setting, including use of standard measuring instruments such as calipers, micrometers, and gauges.
  • Experience performing inspections and recording data accurately.
  • Strong attention to detail and ability to follow controlled procedures and work instructions.
  • Experience following procedures and documenting data.
  • Mechanical aptitude, with experience using hand tools and operating production or laboratory equipment.
  • Must be able to work onsite five days per week in Burlington, MA, and commute to the facility or relocate.
  • Must be a U.S. citizen or permanent resident; sponsorship is not available.

Nice To Haves

  • Experience with structured root-cause analysis methods such as 5 Whys, fishbone diagrams, or A3.
  • Chemistry laboratory experience, including material composition analysis.
  • Associate's or bachelor's degree in materials science, metallurgy, chemical engineering, or mechanical engineering.

Responsibilities

  • Perform, record, and analyze measurements associated with test builds, controlled builds, and in-process checks.
  • Perform weekly settings checks on production machines, including laser cutting, bonding presses, and sheet handling equipment.
  • Document machine settings against released process parameters and escalate deviations.
  • Help improve and develop SOPs related to process steps, equipment, and Process Health Checks.
  • Record, organize, and analyze test data using scripts or other computational tools where appropriate, so process trends can be monitored over time.
  • Triage production issues, collect relevant data and samples, and escalate issues as appropriate.
  • Support root-cause investigations through data analysis, sample preparation, and testing.
  • Support implementation and verification of corrective actions in collaboration with engineering, operations, and quality teams.
  • Operate metal manufacturing systems used to build aluminum and copper parts, including laser cutting, bonding presses, and sheet handling equipment.
  • Follow company policies and procedures, including safety regulations, personal protective equipment requirements, SOPs, Work Instructions, and Good Manufacturing Procedures.
  • Maintain and care for laboratory and measurement equipment, and support calibration tracking.

Benefits

  • Various relocation packages are available.
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