About The Position

The Engineering Technician will work with cutting-edge Cable TV (CATV) head-end equipment and set-top box technology in a hands-on, fast-paced environment. The role supports installation and maintenance of head-end equipment, development and rollout of set-top box testing and repair processes, equipment troubleshooting, and new product introduction. The position works with corporate engineering, operations management, local and other branches, and customers. This is a third-shift role scheduled Sunday from 8:15 p.m. to 5:30 a.m. and Monday through Thursday from 11:45 p.m. to 5:30 a.m. CTDI describes itself as an engineering, repair, and logistics company serving wireless telecommunications, high-speed Internet, and cable providers. It has over 11,000 U.S. employees and more than 20,000 employees worldwide.

Requirements

  • Strong time-management skills and ability to work autonomously.
  • Ability to prioritize tasks based on direction from multiple departments.
  • Excellent organizational and follow-up skills.
  • Ability to work with and communicate with a diverse population, including all levels of management.
  • Ability to lift up to 50 pounds.
  • A clear, discriminatory approach to solving engineering problems.
  • Understanding of analog, digital, and microprocessor circuits.
  • Understanding of audio, video, and CATV RF formats and circuits.
  • Familiarity with Cable TV (CATV) and Data Over Cable Service Interface Specification (DOCSIS) technology.
  • Excellent verbal and written communication skills.
  • United States work authorization is required.
  • Must be at least 18 years of age.

Nice To Haves

  • Familiarity with IP networks and Linux.

Responsibilities

  • Work with the corporate team to install and maintain CATV head-end equipment.
  • Work with corporate engineering and operations management to prepare test procedures for set-top box repair and clean-and-screen processes.
  • Work with CTDI set-top box repair branches to implement and support tools and processes that optimize testing and repair.
  • Maintain mechanical equipment, including conveyors, robots, motors, pneumatic devices, control devices, scanners, and photo-eyes; understand equipment operation and basic troubleshooting of PLC, WES, and WCS controls.
  • Interface directly with customers concerning New Product Introduction (NPI) work on new set-top box models.
  • Analyze technical requirements and effort associated with test systems, products, and set-top box repair and clean-and-screen processes.
  • Generate documents including test procedures, schematics, flowcharts, and project status reports.
  • Support the local branch on technical requirements and consult with other branches as required.
  • Perform other duties as assigned.

Benefits

  • Weekly pay every Thursday.
  • Monthly incentive bonus.
  • Positive, team-oriented, inclusive workplace.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Prescription coverage.
  • 401(k).
  • Life insurance.
  • Disability insurance.
  • Employee assistance program.
  • Flexible spending account.
  • Tuition reimbursement.
  • Paid holidays, vacation, and sick/personal time.
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