Engineering Technician II, Depot Services

DiaSorin•Austin, TX
•Onsite

About The Position

Obsessed by Science. Entrepreneurial by Nature. United by Purpose. Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions. As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios. When you join Diasorin, you are not just filling a role. You are helping build what comes next. Why Join Diasorin Build What MattersTake ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide. Innovate with Agility at a Global ScaleWork in an entrepreneurial environment that enables speed, collaboration, and global impact. Grow in a People-Centered CultureThrive in a culture that values accountability, inclusion, and continuous development.

Requirements

  • Associate's Degree Associates in Electronics Technology or equivalent required
  • 3+ Years Related experience and/or training required
  • Minimum two years’ experience with flow-cytometer systems, imaging systems, fluorimeter systems/applications or technically equivalent devices preferred
  • Minimum two years’ experience working in a medical device servicing environment preferred
  • Minimum two years’ experience with PCBA component level troubleshooting, solder capable preferred
  • Minimum two years’ experience with system level testing and troubleshooting preferred
  • Understanding with compliance to ISO, FDA and other regulatory agencies as well as quality process management and implementation
  • BOM principles and process improvement, standard manufacturing practices, workmanship/quality standards and practices
  • Proficiency using standard test equipment such as oscilloscopes, DMM’s, signal generators, power meters, and AC/DC power supplies
  • Good communication skills
  • Electrical and mechanical aptitude
  • Well-developed problem solving/troubleshooting skills
  • The ability to organize work in an efficient manner, in addition to the ability to work well under stress and time pressures
  • Ability to read and understand electrical, mechanical and hydraulic schematic diagrams
  • Proficiency with Microsoft Office applications
  • Ability to work independently and with minimal supervision

Nice To Haves

  • Minimum two years’ experience with flow-cytometer systems, imaging systems, fluorimeter systems/applications or technically equivalent devices
  • Minimum two years’ experience working in a medical device servicing environment
  • Minimum two years’ experience with PCBA component level troubleshooting, solder capable
  • Minimum two years’ experience with system level testing and troubleshooting

Responsibilities

  • Providing technical assistance to junior team members
  • Assisting in inventory management
  • Assisting in workgroup team training
  • Performing diagnostic and repair services on Luminex equipment for end-users, partners, distributors, and internal customers
  • Documenting repair services, labor hours and part inventories within the Luminex data management system
  • Ensuring Depot Services adhere to the approved procedures for safety, quality, repair work orders and packaging
  • Assisting the Field Service Department and other Luminex regional offices for diagnostic and troubleshooting Luminex instruments via phone or email as required
  • Assist with documentation, training of junior team members, inventory management, and field service troubleshooting.
  • Ensure safety, quality, work order documentation, and service practices follow Luminex approved procedures.
  • Participate in lean inventory reductions and efficient stock replenishment.
  • Provide testing, repair, and system updates of Luminex instruments using opto-electronic, electronic, mechanical, electro-mechanical, and fluidic disciplines.
  • Perform worldwide parts warranty return part validation testing as required.
  • Deliver approved diagnostic and troubleshooting department service training as required.
  • Perform other department duties assigned as deemed necessary.

Benefits

  • competitive rewards package focused on your overall well-being
  • comprehensive plan of health benefits
  • retirement and financial wellbeing
  • time off programs
  • wellbeing support and perks
  • annual incentive program
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