Engineering Tech III - Quality Control

Tessera•Silverdale, WA

3d•Onsite

About The Position

Tessera is seeking a detail-oriented and experienced Engineering Technician III – Quality Control Specialist to monitor the quality performance of services performed by Tessera and its subcontractors through independent surveillance and evaluation. The role helps ensure contract requirements are consistently met and high performance standards are maintained. The position is based in Silverdale, Washington (Bangor), and involves driving to local and off-site contract locations to conduct inspections independently and as part of a team. This is a full-time, non-exempt position. Compensation is $33.87 per hour. Tessera is a national nonprofit government contractor focused on creating opportunities for people with disabilities, including veterans with disabilities, and providing a safe and respectful work environment. The position requires a high school diploma or GED, at least three years of experience in quality control, safety, or facility maintenance, a valid state driver’s license, and the ability to obtain and maintain applicable security clearances and installation access.

Requirements

High school diploma or GED.
Minimum of 3 years of experience in Quality Control, Safety, or Facility Maintenance.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, and other relevant software applications.
Valid state driver’s license and ability to obtain and maintain coverage by Tessera’s insurance.
Ability to obtain and maintain applicable security clearances and installation access.
For access to a federal military installation, a REAL ID-compliant driver’s license or acceptable alternative, such as a U.S. passport or military ID, is required.
Ability to pass a background check; E-Verify will be conducted.
Ability to lift and/or move up to 45 pounds.
Ability to reach, kneel, walk, stand, and perform repetitive motions for several hours at a time, as duties require; may also need to climb in and out of a vehicle and up and down stairs.
Perseverance to work effectively under pressure for extended periods.
Physical demands may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

Responsibilities

Perform and document daily inspections using the inspection program and applicable forms to verify contract quality specifications are met.
Solicit customer surveys during inspections at predetermined buildings and/or randomly selected completed work orders.
Use computer software applications for data entry, analysis, and reporting.
Prepare and submit required reports to the Quality Control Supervisor and Division Leadership at the required frequency, ensuring reports are clear, concise, and comprehensive.
Update pertinent quality control folders on SharePoint at the required frequency for internal Quality Control and external Division/Government locations.
Maintain excellent relationships with customers, employees, and management while performing duties.
Monitor and identify problematic trends and customer complaints, and initiate corrective action plans as required.
Continuously review contracts for work standards and specifications and for changes or modifications.
Drive to local and off-site contract locations to perform inspections independently and as part of a team.