Engineering Tech I

Westgate Resorts•Orlando, FL

9h•Onsite

About The Position

As an Engineering Technician I, you will perform general maintenance, preventative maintenance, and repair tasks that support the daily operations of the resort. Working under the direction of resort leadership, you'll assist with projects across multiple trade disciplines while helping ensure an exceptional guest experience. In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.

Requirements

High school diploma or equivalent required.
Valid driver's license required.
Ability to safely operate hand tools, power tools, ladders, scaffolds, and lifts while using appropriate PPE.
Ability to regularly lift, push, pull, and move 50 pounds or more.
Must be available to work weekends, holidays, and flexible schedules as needed.
Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and guest service.

Nice To Haves

Zero (0) to one (1) year of maintenance, skilled trades, or facilities experience in a resort, hospitality, or commercial environment preferred.
Basic knowledge of plumbing, electrical, appliance repair, painting, and general building maintenance.
Strong communication and customer service skills.
Self-motivated, detail-oriented, and able to work independently or as part of a team.
Ability to prioritize tasks and work effectively in a fast-paced environment.
Basic computer skills and the ability to learn maintenance management software.

Responsibilities

Complete preventative maintenance, guest service requests, engineering projects, and resort improvement tasks as assigned.
Perform general maintenance, including painting, caulking, drywall, and minor wall repairs.
Troubleshoot and complete basic plumbing, electrical, appliance, and fixture repairs.
Install, replace, and troubleshoot televisions, remote controls, and other electronic equipment.
Assist with inventory management and ensure tools and materials are available for assigned work.
Utilize maintenance management software (HotSOS and other applicable systems) to complete work orders.
Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment.
Identify and report safety hazards while following all company safety procedures.
Communicate professionally with guests, team members, and leadership to resolve maintenance concerns.
Maintain a professional appearance and provide exceptional guest service.
Perform other duties as assigned.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact