Engineering Tech I

Westgate ResortsKailua-Kona, HI
Onsite

About The Position

As a Engineering Technician, you will be an essential part of keeping our resort running smoothly and ensuring our guests enjoy a safe, comfortable, and memorable stay. From tackling projects to solving day-to-day challenges, your skills will help create the exceptional experiences that set VI Resorts by Westgate apart.

Requirements

  • High school diploma (required).
  • 0–1 year of hands-on experience in trades or maintenance, preferably in a resort or commercial environment.
  • Valid driver’s license (must be maintained in good standing).
  • Self-motivated, detail-oriented, and able to work with energy, focus, and enthusiasm.
  • Excellent communication skills to build positive interactions with both guests and team members.
  • Adaptable and versatile, with the ability to perform well under pressure and meet deadlines.
  • Able to communicate effectively with supervisors and resort leadership.
  • Physically capable of regularly lifting, moving, pushing, or pulling 50+ pounds.

Responsibilities

  • Take on a variety of projects, guest calls, blitzes, and preventive maintenance tasks assigned by resort leadership.
  • Handle general repairs like painting, caulking, and wall touch-ups to keep the property looking its best.
  • Troubleshoot and resolve plumbing issues, from unclogging drains to diagnosing problems with toilets, tubs, showers, faucets, and sinks.
  • Replace light bulbs, check voltage, and keep lighting systems working efficiently.
  • Install and replace TVs, program remotes, and troubleshoot common electronic issues.
  • Diagnose appliances, swap out parts, or assist with full replacements when needed.
  • Support inventory and procurement processes to ensure tools and materials are always on hand.
  • Use resort systems and software to track and complete tasks effectively.
  • Communicate professionally with guests and team members—whether in person, over the phone, or via radio/email.
  • Perform hands-on maintenance and cleaning duties as directed by leadership.
  • Safely operate hand tools, power tools, lifts, scaffolding, and other equipment while following all PPE and safety standards.
  • Recognize potential hazards on property and take proactive steps to ensure safety.
  • Deliver outstanding guest service by listening, responding, and resolving maintenance concerns promptly.
  • Represent VI Resorts by Westgate with professionalism in your appearance, conduct, and teamwork.
  • Take on other tasks as needed to support smooth resort operations.

Benefits

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay – Access Your Earnings When You Need Them
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) – Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement – Give Back and Make an Impact
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